In an earlier news story, we had reported how Reliance Communications (RCOM) had denied any involvement or knowledge regarding calls made by recovery agents threatening customers with arrest for unpaid bills. The report seems to have struck a chord, with many readers chipping in with their personal accounts citing the same form of harassment. The encouraging reader response prompted us to create a survey meant to gauge the extent of this problem, so that operators could take remedial measures.

As a consequence of our reports, it appears that the company has now sitten up and taken notice of the issue. TechTree reader Sumeet Jain, whose case we had highlighted in our initial story, received a follow-up call a few days ago from an RCOM representative...

Our recent story on Reliance users being threatened with arrest for unpaid bills seems to have hit a nerve, with several readers contributing personal accounts citing the same form of harassment. Reliance went on to clarify that it hasn't obtained any arrest warrants against its customers.

Therefore, the question arises: who has been threatening people with incarceration on behalf of these service providers? More importantly, how widespread is this issue? You can help us by filling up the form below, which will be open for the next two weeks...