Apple & Google Ordered To Make App Refunds Easier In South Korea | TechTree.com

Apple & Google Ordered To Make App Refunds Easier In South Korea

The country's Fair Trade Commission hopes the move will lead to similar policies being rolled out in other countries

 

The South Korean Fair Trade Commission has ordered Apple and Google to make their app refund policies more consumer-friendly. While the changes will be applicable only for users in the country, the commission hopes the companies will update their refund policies elsewhere.

According to an Engadget report, Apple will have to make it easier for users to claim for refunds on in-app purchases. Meanwhile, Google will have to let developers set their own terms for refunds, and also stop apps from automatically charging users the moment a trial period ends.

[See also: Schools In South Korea Are Testing Ways To Remotely Disable Students' Smartphones]

While all these changes will currently be applicable only for users in South Korea, Apple has shown interest in changing its terms and conditions on a global level. Google however isn't considering a similar approach, but the Fair Trade Commission does hope that its move will lead to similar policies being rolled out in other countries.

The new policies rolled out in South Korea should promote consumers from trying out paid apps without the risk of being charged unknowingly. Improving transparency will only urge users to better spend their money to buy apps and games, which should count as a win for developers as well as the two companies.


TAGS: Apple, Google, Android, iOS, in-app purchases, South Korea

 
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