Samsung's Free Service Camp

Samsung's Free Service Camp

Nycil George, Nov 14, 2006 1847 hrs IST

Samsung India has announced a week-long Free Service Camp for all Samsung Consumer Electronics and Home Appliance products...

Samsung India has announced a week-long Free Service Camp for all Samsung Consumer Electronics and Home Appliance products, as well as Color Monitors and Laser Beam Printers between 12th and 18th Nov 2006.

During the free service camp period, a consumer can just walk-in with his/her product to any of the Samsung Service Plazas or Samsung authorised service centers, and get his/her products serviced, or register a service call for onsite service on the helpline no 3030 8282 or 1800110011 for BSNL/MTNL subscribers anytime between 09:00 AM and 8:00 PM.

Service calls can be registered online at support.india@samsung.com. For products that are given onsite service, the company is also extending the facility of free pick-up and drop within the municipal limits of the Service Centre location.

The Special Service Offers that are being provided by the company during the Free Service Camp include: no labor charges to be levied for servicing company product; 25 percent discount provided on all spare parts and accessories; free consultation with service specialists on regular maintenance and upkeep of product; attractive gifts for walk-in customers at the Service Plazas; and a stand-by unit to be provided in case a product has to be held back for servicing.

Speaking on the company's free service initiative, Naraish Razdan, Head of Customer Satisfaction, Samsung India, said, "At Samsung, we consider after sales service as a key differentiator for our products. The Free Service that we extend to our customers is our way of proactively reaching out to customers, and reassuring them that the company cares for their products."

This is the tenth consecutive year that the company is organising this Free Service Camp.

Samsung India currently has a network of 11 company-owned Customer Service Plazas located in the metros. Reportedly, the company has already set up 250 state of the art Home appliances Service Centers in metro and other cities that are equipped with latest test & measuring equipments, and trained staff for servicing Home Appliance products for customers.



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USER COMMENTS

I want SAMSUNG mobile SERVICE CENTER addres in Kolkata - south

by Pijus, Kolkata, on Nov 20, 2008 12:42 PM, Report abuse   Reply

mobile card not display

by JItu thakre, nagpur, on Nov 20, 2008 10:45 AM, Report abuse   Reply

problem with my cell D 900i is the speaker not working n screen gets upside down all jumbled up. slider also have prob. can you help me up with nearest service center to thane..

by Monica Keswani, Mumbai, on Nov 19, 2008 02:20 PM, Report abuse   Reply

I have problem in my color TV 21". Color has been distorted . Only Corners have the original colors, instead of centre. Kindly suggest

by Kailash Sharma, delhi, on Nov 18, 2008 05:14 PM, Report abuse   Reply

My samsung ML1210 Laser Printer is not working, all lights on printer starts flashing after switching on the printer. I want to know about a service centre for my samsung Printer in Himachal Pradesh or in a close by area. Thanks.

by Teju Ram Chande, Hamirpur Himachal Pradesh-177001, on Nov 14, 2008 12:40 PM, Report abuse   Reply

My Samsung ML1210 Printer is not printing, all lights are flashing after switching. I want to know about a service centre for my samsung ML1210 laser Printer in Himachal Pradesh or in a close by area.

by Teju Ram Chande, Hamirpur Himachal Pradesh-177001, on Nov 14, 2008 12:28 PM, Report abuse   Reply

mera moniter samsung 17'' jo ki nehru place main samsung service center mai 25 oct.2008 ka diya hua hai aaj 12 nov. date ho gai hai aabi tak unse thik nahi hua hai us se pehle maine wajir pur service center mai diya tha unse bi proper thik nahi hua, nehru place service center wale bolte hai ki hamare paas part nahi hai itne dhin se part availeble nahi kar paae mujje moniter ki bahut jarurat hai mai kiya karu aab hi meri samaseya ka koi samadhan kare please help me my name jasvinder singh address wz79c/2a,varinder nagar, janak puri road,new delhi 110058 work order no.--sp0134 in nehru place

by 9818293029, delhi, on Nov 12, 2008 06:19 PM, Report abuse   Reply

i want SAMSUNG mobile SERVICE CENTER IN NORTH DELHI.

by shilpi, narela, on Nov 12, 2008 03:07 PM, Report abuse   Reply

my samsung mobile j-600 is not working. i want to repair it. so tell me the service center in north delhi.

by shilpi, narela, on Nov 12, 2008 02:42 PM, Report abuse   Reply

my washing machine is not working properly.reason is that motarmoves one side movent only in washer drum

by ajit, faridabad, on Nov 11, 2008 04:38 PM, Report abuse   Reply

E250 Samsung service centre near Mumbai CST please

by M.Balasubramani, Mumbai, on Nov 11, 2008 02:15 PM, Report abuse   Reply

I want to know about a service centre for my samsung washing machine in chembur , mumbai or in a close by area

by Mrs Srinath, Mumbai, on Nov 10, 2008 09:09 PM, Report abuse   Reply

Re Replacement of LCD MONITOR Model No 510 N (L) Model Code MJ15ASKS/XTP, Color Displaying Unit Type No. GH15LS. D/Sir, I shall be happy knowing the subject service , since it is within your Warranty period of 3 Years, since it was purchased by me from your AGRA (U P ), dealer in the month of February, 2006 and the manufacturing dt. was JAN 2006. Now the problem of the said LCD MONITOR is , 2(two) vertical lines appeared in the screen, recently. Awaiting your quick advice so that I can get the redress at the earlist. Socilit your renowed customer service. With regards, Yours truly, AADHYAN BOSU, B Tech (E & C), "BOSU-NIKETAN" 47, B M MONDOL ROAD, SANTOSHPUR, KOLKATA 700075. M.900 7618 067 Tele. (033) 6457 0364 .

by AADHYAN BOSU, KOLKATA 700075, on Nov 10, 2008 07:08 PM, Report abuse   Reply

I need Samsung Television Service Centers in Bangalore to get my television repaired. Can u pls help it out.

by B.S.Sathyanarya, Bangalore, on Sep 24, 2007 09:47 AM, Report abuse   Reply

SIEL_SERVICE BLR02 Bangalore West Of Chord Road # 8, WOC Road, Mahalaxmipuram Post, Near Swathi Hotal, Bangalore - 560086. SIEL_SERVICE BLR01 Bangalore BTM Layout No.9, 27Th Main, I Stage, I Phase, BTM Layout Ring Road, Bangalore

by amit, delhi, on Nov 07, 2008 10:53 AM, Report abuse

i want SAMSUNG mobile SERVICE CENTER addres in pondicherry

by SSS, PONDICHERRY, on Sep 21, 2007 02:42 PM, Report abuse   Reply

Sri Padma Customer Care Pondicherry Pondicherry Ground Floor, No.17, Natesan Nagar, 2nd Main Road, Nellithope Post, Pondicherry - 605 005.

by amit, delhi, on Nov 07, 2008 10:52 AM, Report abuse

i have a problem in samsung mobile i have shown it to nearby mobiles shops but they could not solve the problem i think this free service camp will help me please provide more details on this

by Jivitha, Mumbai, on Nov 06, 2008 05:36 PM, Report abuse   Reply

i want to know about the service ststion of samsung Colour T.V inGoregaon (w) Mumbai.

by MUKTESH HARISH , Mumbai, on Nov 05, 2008 08:59 PM, Report abuse   Reply

i want to know about the service ststion of samsung washing machine in kolkata.(salt lake)

by prabhat kumar p, kolkata, on Nov 04, 2008 09:31 AM, Report abuse   Reply

i am using SGH D840 metal series the problem is speaker is not working when it slides up then then i can able to talk i mant service the mobile

by V.Govardhan Red, hyderabad, on Nov 03, 2008 12:05 PM, Report abuse   Reply

samsung mobile service centre in mumbai or nearest to goregaon.

by sheela, goregaon, on Nov 03, 2008 10:47 AM, Report abuse   Reply

my washing machine is not working. pl. conduct 9444192545

by shanmugasundara, puducherry, on Nov 01, 2008 04:21 PM, Report abuse   Reply

My Monitor Flickering and Off after Switched On I Need Service Support. Model - 713N Model Code : LS17MJCKS/XTP Sl. Number : NJ17HHBY901774L Year : September 2005

by E.R.Elangovan, Chennai - 600087, on Oct 30, 2008 10:10 AM, Report abuse   Reply

My Monitor Flickering and off. Model : 713N Code : LS17MJCKS/XTP Sl. No : MJ17HHBY901774L Tear of Manufacturing : September 2005 Need Service Support

by Elangovan ER, Chennai, on Oct 30, 2008 09:57 AM, Report abuse   Reply

My Monitor Flickering and off. Model : 713N Code : LS17MJCKS/XTP Sl. No : MJ17HHBY901774L Tear of Manufacturing : September 2005 Need Service Support

by Elangovan ER, Chennai, on Oct 30, 2008 09:57 AM, Report abuse   Reply

My samsung mobile having displaying problem, and it is warrented for 1 year , till now only 10 month has completed

by nimesh gupta, Hyderabad, on Oct 29, 2008 01:57 PM, Report abuse   Reply

Is Flatron E700SH 3d Display supported?? Waiting, Hardik

by Hardik Thakral, Nagpur, on Oct 25, 2008 09:18 AM, Report abuse   Reply

I want email id of chennai customer care for Micro wave pl reply immediately

by R.Subbarethnam, chennai, on Oct 24, 2008 10:19 AM, Report abuse   Reply

Please let me know the addres of authorised samsung washing machine service centre in bangalore.

by Ravindra, Bangalore, on Oct 23, 2008 05:34 PM, Report abuse   Reply

please send me phone no. or address of samsung handy cam care center in trivandrum

by anoop sr, TRIVANDRUM, on Oct 22, 2008 12:01 PM, Report abuse   Reply

1. How can I check my mobile model no.

by Sajjad, Dhaka, on Oct 22, 2008 09:48 AM, Report abuse   Reply

please send me phone no. or address of samsung HDD care center in banglore

by SAURABH, BANGLORE, on Oct 21, 2008 11:27 AM, Report abuse   Reply

Sir, I want to know the address of Service centre in jaipur for my 15" moniter.

by Shiv Kumar, Jaipur, on Oct 20, 2008 03:16 PM, Report abuse   Reply

I purchased a LCD Monitor of 19 inches on 17th Oct2008 from CDS computer (Nehru Place). I got the problem regarding display on the same day.I contacted your service Center.Engineer visited my at my house, and he diagnose the problem. But i want to replace the whole LCD as it is not working properly.

by Manoj Kumar, New Delhi, on Oct 19, 2008 10:47 PM, Report abuse   Reply

hi I want to know the address of Samsung service centre for TV monitor in Mumbai near by Ghatkopar

by RAVINDRA S KALL, MUMBAI, on Oct 17, 2008 05:33 PM, Report abuse   Reply

MY TV IS WORKING,BUT THERE IS A SOUND COMING FROM THE TV. I HAVE PURCHASED THE TV FROM CIMCO, WATERLOO ST. KOLKATA.

by ashutosh mazumd, dumdum cantonment,kolkata, on Oct 16, 2008 05:43 PM, Report abuse   Reply

can i get the address or any contact person no. of sumsung hard disk service center in kolkata near by mintopark

by Tarun Sharma, Kolkata, on Oct 15, 2008 10:40 AM, Report abuse   Reply

can i get the address or any contact person and no. of sumsung tv service center in mumbai near by andheri

by dharmaraj tini, mumbai, on Oct 13, 2008 03:52 PM, Report abuse   Reply

Can i get the address of Samsungs Colour Tv Server centers in Chennai.

by Selvam, Chennai, on Oct 13, 2008 12:35 PM, Report abuse   Reply

I want replacement of my PC hard disk of 40GB capacity. Pls let me know where to contact for this is Delhi/Ghaziabad

by Brij Ratan Garg, Delhi, on Oct 12, 2008 01:18 PM, Report abuse   Reply

Sir, i want to know the service centers of akhi in hyderabad to get service to my tv 25 '' pictube is gone ). Pls give me the details of akhi sevice cente

by vishvenderraju, hyderabad, on Oct 11, 2008 12:10 PM, Report abuse   Reply

my washing machine is not working.i tried to ur contact service center.ur call center toll's free no.always busy.pl.contact 9821376799

by sids, navi mumbai,maharashtra, on Oct 10, 2008 08:39 PM, Report abuse   Reply

my J-600 samsung mobile ka display damaged it is warant mobile

by ARCHANA, HYDERABAD, on Oct 10, 2008 05:11 PM, Report abuse   Reply

i washig machine of samsung, it will be created now problem, please check it

by Ravi Kant Sharm, Khatauli, in Distt. Muzaffarnagar, on Oct 10, 2008 09:52 AM, Report abuse   Reply

sir, i want know wher is u r servie center in delhi

by PANKAJ BANSAL, NEW DELHI, on Oct 09, 2008 12:18 PM, Report abuse   Reply

my samsung mobile ka display damaged it is warant mobile

by srinivasreddy, hyderabad, on Oct 07, 2008 01:24 AM, Report abuse   Reply

hcl b2149 price

by AMLESH KUMAR, chitambram, on Oct 04, 2008 09:52 AM, Report abuse   Reply

Sir, i want to know the service centers of samsung in hyderabad to get service to my SAMSUNG IPOD ( YPU1 ). Pls give me the details of SAMSUNG sevice centers

by P.Hemanth kumar, kphb, on Oct 04, 2008 09:43 AM, Report abuse   Reply

I welcome such type of service camps but it should be fair & satisfactory.

by santosh singh, jhansi, on Oct 01, 2008 10:42 AM, Report abuse   Reply

my mp3 player not working properly.In few weeks so please help me...........

by amit more, pune, on Sep 30, 2008 08:24 PM, Report abuse   Reply

Samsung is the worst brand when it comes to providing a good after sale service to the consumers. Anyone who wishes to purchase any product of this brand should be ready to face the mental & physical harassment by their impolite and irresponsible service personnels. In my case the service center had replaced the PBA and my handset IMEI no. was changed but the service center refused to give any document mentioning that PBA was changed at the service center. These service centers are using repaired PBA received from other complaints for replacement. In absence of any document why should anyone accept handset with differnt IMEI. Who knows that the different IMEI was used by which person. This is a very dangerous situation keeping in view of series of terror attacks in the country. I request the ministry to ban this brand from doing business in India if they continue to fool their customers and put them at risk like this.

by Sudhir, Kolkata, on Sep 29, 2008 11:20 AM, Report abuse   Reply

one month old newwashing machine not working 15 calls only thenone persone came yet its not working

by samir, bangalore, on Sep 17, 2008 03:11 PM, Report abuse   Reply

i want to know address and telephone number of samsung mumbai office

by kamal gupta, mumbai, on Sep 15, 2008 12:16 PM, Report abuse   Reply

.. I had purchased 80gb harddisk in 12-2004.Now there is a problem in HD .pl give me Address of service centre at ahmedabad . ...

by indorewala hoze, ahmedabad, on Sep 13, 2008 01:46 PM, Report abuse   Reply

Dear Sir, I bought samsung J-600, now it is giving some problem but warranty period not expired. I met sumsung dealer (Varma Agency) and I complained about that, they telling me that they did't get some material reated that and Intensionally they are delay. If I called they did't pick the call. Please help me ........

by Rajesh, Mangalore, on Sep 10, 2008 06:28 PM, Report abuse   Reply

I have one samsung C-100 mobile. My son was playing game. Afterthat, I found that all its keys are not working. Please tell me, how can this problem be solve?

by M. S. Khan, Ahmedabad, on Sep 10, 2008 11:32 AM, Report abuse   Reply

I need one samsung Washing machine body what it come in the palstic tell me please SEMI AUTO MATIC

by DD SHARMA, Palwal, on Sep 01, 2008 10:10 AM, Report abuse   Reply

I carry D840 mobile and it's display is broken. Can you please help me with service center numbers where I can get it changed in Secunderbad, Andhra Pradesh? Any help is greatly appreciated Also, any idea how much does the display cost for D840? Any help is greatly appreciated. Thanks!!

by capricorn, Secunderabad, on Aug 29, 2008 12:32 AM, Report abuse   Reply

I am a part of a organization called Treeforfree.(Charitable Trust) It plants trees in and around Bangalore. Companies like Dell, Accenture, Honeywell etc have sponsored us. Even Yahoo and Mintree are planting trees with us. We also do awareness programs for children. In conjunction with Surf Excel and Times of India and other NGOs we had a children Festival in CKP(Bangalore).This Saturday we planted 1000 trees in Gunjur village. Till now this organization has planted over 7500 trees. We need printer for our office work. It would be nice if you can lend us a printer from your esteemed organization. Looking forward for your favourable response.

by Salil Singla, Bangalore, on Aug 28, 2008 04:10 PM, Report abuse   Reply

Please let me know the phome no.s for samsung service centre in kolkata urgently as my AC is giving trouble .

by Moitrayee Baner, kolkata-700104, on Aug 25, 2008 11:24 AM, Report abuse   Reply

Dear Sir, On (date) ,6-01-2006 I purchased a samsung projection TV, Model No; SP5YRZHEX/XTL Serial No ADHW31iyb00068A at (Bajaj electronics shop no; 7/8/17/18 M.P.M Dhimal complex (Big bazaar) Ground floor Abids cross road 500001 Hyderabad INDIA 6-01-2006) phone 040-66682297 Unfortunately, picture tube manufacturer fault has not performed well I am disappointed because the product does not work properly, the service was not performed correctly, I was billed the wrong amount, something was not disclosed clearly or was misrepresented, etc.) since last six months TV was not working when my mother is calling to Mr Brigmohan(manager of bajaj electronics hyderabad ) the service was not performed correctly know they demand to pay more money Rs 25.000 i don't know what shall i do please advice me? To resolve the problem, I would appreciate I want ? money back, or exchange, etc.) . I look forward to your reply and a resolution to my problem I will wait until (10-08-2008) before seeking help from a consumer protection agency or the Better Business Bureau. Please contact me at the address e-mail or phone shown above. Sincerely, Musavir Uddin Mohammed

by Musavir, HYderabad, on Aug 04, 2008 04:57 PM, Report abuse   Reply

Dear Sir, On (date) ,6-01-2006 I purchased a samsung projection TV, Model No; SP5YRZHEX/XTL Serial No ADHW31iyb00068A at (Bajaj electronics shop no; 7/8/17/18 M.P.M Dhimal complex (Big bazaar) Ground floor Abids cross road 500001 Hyderabad INDIA 6-01-2006) phone 040-66682297 Unfortunately, picture tube manufacturer fault has not performed well I am disappointed because the product does not work properly, the service was not performed correctly, I was billed the wrong amount, something was not disclosed clearly or was misrepresented, etc.) since last six months TV was not working when my mother is calling to Mr Brigmohan(manager of bajaj electronics hyderabad ) the service was not performed correctly know they demand to pay more money Rs 25.000 i don't know what shall i do please advice me? To resolve the problem, I would appreciate I want ? money back, or exchange, etc.) . I look forward to your reply and a resolution to my problem I will wait until (10-08-2008) before seeking help from a consumer protection agency or the Better Business Bureau. Please contact me at the address e-mail or phone shown above. Sincerely, Musavir Uddin Mohammed

by Musavir, HYderabad, on Aug 04, 2008 04:55 PM, Report abuse   Reply

problem with my Samsung TV MODEL hitron I need service station contact no. from east delhi

by Prem kumar, delhi, on Aug 04, 2008 09:47 AM, Report abuse   Reply

i have problem with my samsung digital cam s730 where i wil find the service staion in hyderabad for cams.

by syed shabbir ha, hyderabad, on Aug 01, 2008 01:51 AM, Report abuse   Reply

Hi, i am using CRT monitor (Samtron 56V), the On-Screen Display (OSD) is being displayed permanently on my screen, even though i press the Exit button of the monitor the OSD is being shown permanently, and some times it is displayed as "Control Lock -- Locked" and "Control Lock -- Unlocked" even though i dont operate any keys of the moniter. I request you to solve this problem as early as possible, so that i can use my computer.

by vijay, Hyderabad, on Jul 31, 2008 04:38 PM, Report abuse   Reply

problem with my Samsung Washing Maching Semiautomatic in water lickage need your service station contact no.

by Asim Kumar ghos, Hyderabad, on Jul 30, 2008 07:15 PM, Report abuse   Reply

I want to know the address and telepbone number of the Samsung India Elecronics Ltd. in Kolkata, So that I can meet them before I purchase Microwave Oven. Can you please provide me that.

by A. Roy, Kolkata, on Jul 02, 2008 07:34 PM, Report abuse   Reply

contact any of the samsung brand stores in kolkata city centre...

by jjsjj, kolkata, on Jul 29, 2008 04:18 PM, Report abuse

I want to repair my samsung mobile. hang problem in j600.

by nikhil tarde, mumbai, on Jul 25, 2008 10:15 AM, Report abuse   Reply

my samsung flat tv automaticaly change chanels continue

by BHASKAR RANA, DELHI, on Jul 25, 2008 08:00 AM, Report abuse   Reply

I HAVE A PROBLEM WITH MY MONITOR SOME LINES COMING BETWEEN MY MONITOR SCREEN

by SUNIL, NEW DELHI, on Jul 22, 2008 06:18 PM, Report abuse   Reply

i have purchased Samsung mobile model SGH Z400 i request some spares reqd for mt mobile.pls give the details of your spares & service dept details near vapi

by Mitesh Patel, silvassa, on Jul 19, 2008 02:53 PM, Report abuse   Reply

I am waiting your reppley .your service is very very bad.

by MITESH PATEL, SILVASSA, on Jul 22, 2008 10:57 AM, Report abuse

hi I want to know the address of Samsung service centre for mobile phones in Kolkata, mainly esplanade area

by shalini pandey, kolkata, on Jun 16, 2008 10:12 AM, Report abuse   Reply

I want to repair my samsung mobile.

by Mintu Gomes, kolkata, on Jul 19, 2008 02:09 PM, Report abuse

i have problem with my lcd monitor and it is under warrenty period of three years there are flickring in display mode please help me or give me the phone number of authorized service center. i am very thankfull to u for this

by anil, faridabad, on Jul 16, 2008 03:32 AM, Report abuse   Reply

I have problem with My Samsung SGH E-490, Please provide me address of your local service station

by hemant, Nadiad, Gujarat, on Jul 15, 2008 10:06 AM, Report abuse   Reply

new samsung digital cam showing battery problem; where i will find the sevice station of samsung in hyderabad

by syed shabbir ha, hyderabd, on Jul 14, 2008 09:12 PM, Report abuse   Reply

Electronics washing machine need to be service mobile no +91 9903549113

by mr.shafi, kolkata, on Jul 14, 2008 06:54 PM, Report abuse   Reply

kindly let me know address of samsung service center in amritsar

by Shailendra Agar, Amritsar, on Jul 11, 2008 08:22 AM, Report abuse   Reply

Dear Sir, I want to know address of samsung service station for mobile phones in Delhi. I have got samsung E-250 whose display has disappeared. I Contacted your Distt. Centre Janakpuri Service Centre, they first asked me to come after 4-5 days,and when I went there after 4-5 days, they just refused to repair my set by saying that the display related problem solved at our Okhla Centre only. Then I contacted at Samsung Helpline Service. They also told me to request your distt. centre janakpuri service centre, otherwise you have to go to Okhla. Is it your service. Please tell me what should I do. This is very urgent.

by Gursharan Singh, New Delhi, on Jul 07, 2008 03:19 PM, Report abuse   Reply

Dear Sir, I want to know address of samsung service station for mobile phones in Delhi.. I have got samsung D-840 whose display has disappeared. please also give the contact numbers. this is very urgent.

by Sanjay, Delhi, on Jul 07, 2008 12:29 AM, Report abuse   Reply

I want to know address of samsung service station for mobile phones in Kolkata

by rakesh, kolkata, on Jul 06, 2008 11:33 PM, Report abuse   Reply

i want to know address of samsung service station for mobile phones in faridabad.. i have got samsung c-300 whose display has disappeared.please also give the contact numbers.

by parag, faridabad, on Jul 06, 2008 03:51 PM, Report abuse   Reply

Totali off-not wroking

by Durvesh Godmbe, Mumbai, on Jul 03, 2008 02:46 PM, Report abuse   Reply

I want samsung mobile service centre in central kolkata. it's very urjent.

by Umesh Naskar, kolkata, on Jun 27, 2008 12:39 PM, Report abuse   Reply

I want to know samaung mobile service centre in central kolkata

by Umesh Naskar, kolkata, on Jun 27, 2008 12:33 PM, Report abuse   Reply

Please tell the Lens Code number for Samsung Z 300M VCD Player and availability, so i can replace it my own.

by ANIFER, NEW DELHI, on Jun 21, 2008 08:39 PM, Report abuse   Reply

dear sir,i hv a samsung tft lcd tv 17inch i need a free service

by idrees, mumbai, on Jun 17, 2008 10:16 PM, Report abuse   Reply

TV all of a sudden Closed and not working a little smoke came from the back side area

by K.P.Satish Babu, Hyderabad, India, on Jun 17, 2008 03:13 PM, Report abuse   Reply

Attn : Mr Kun-Hee Lee Chairman, SAMSUNG INDIA Have just shifted to delhi and was setting up home. After a careful analysis of the market place and the products available, zeroed in on Samsung products to take care of my requirements But the experience so far has been horrible. Around 15th april 2008 bought 3 Samsung ACs and 1 Samsung Refrigerator.....within a month of purchase I have had to call the Samsung service centre 10 times due to some problem or the other in the refrigerator.( Gurgaon service centre complaint reference number 8407182108 )... Its very disheartening and sad when one has spent so much money on a brand new product and within a month we need to start calling the service centre. It is understandable that any equipment at any point of time can give problems. The issue is not that. it is how a consumer problem is understood and solved . In this case after so many complaints it is but natural that my faith in the product has eroded. I have therefore asked the company to give me a replacement, as i cant have a new product giving me so many problems.... Its sad and unfortunate that despite having bought so many products from Samsung in one go, there response has been vague and non committal....they have just wasted my time and energy,,,,the response from the service centre has been a constant "we will get back to you". this has been going on for the past 3 weeks without any concrete results. I am surprised that a company of the stature of Samsung has such a poor service track record in place I am hoping that this mail reaches you so that you are made aware of the problems being faced by a customer which could lead to bad word of mouth and erode the credibility of brand "Samsung" Uday Mohan +91 9910228465

by Uday Mohan, Delhi, on Jun 14, 2008 07:45 PM, Report abuse   Reply

hi this is sanjeev from Gurgaon.Haryana in my samsung moniter the power is not comming pls tell me some autorised centre in Gurgoan.

by Sanjeev Sharma, gurgaon Haryana, on Jun 13, 2008 10:19 AM, Report abuse   Reply

hiii my nane is suneel...im purchesed E840 mobile.sep-2007.in this mobile some camera problem occured...plz send local service cente address.and what solution.

by suneel, hyderabad, on Jun 09, 2008 09:26 PM, Report abuse   Reply

tv service

by govindu, hyderabad, on Jun 09, 2008 05:39 PM, Report abuse   Reply

My Sumsung Hero CDMA (TATA) (Serial No.IC2D71D0) Mobile Set was missing on 26-05-2008. My GDE No. 2940 dt. 27-05-2008 at Burtolla P.S. Kolkata. Pl. sent me IME/ISN No. for my future procedding and your local contact office address. Thank you. Waiting for your valueable reply.

by Ranadeep Dutta, Kolkata, W.B., on May 29, 2008 11:02 PM, Report abuse   Reply

My Plasma TV 3 years old, is not working.Need service enginner immediately to check the fault.

by shankar Devaraj, Mumbai, on May 17, 2008 02:44 PM, Report abuse   Reply

my samsung monitor has problem with its screen ,so can u please give me ur address of ur service centre in hyderabad

by nagesh sangem, hyderabad, on May 17, 2008 02:19 PM, Report abuse   Reply

Pl. help my Samsung TV is not working since one year, I need Samsung's service center's contact tel. numbers & name of contact person. My residence is Sriniwaspuri Nurses complex, Op. Nehru Nagar.

by DOLLY JOSE, Sriniwaspuri Nurses complex, ND, on May 08, 2008 11:53 AM, Report abuse   Reply

I want service person to service my 29" colour TV. My address is 24/B Shivakripa, Uday-shree CHS, Bhandup (E), Mumbai- 400042.

by Vinay M. Nerurk, Mumbai, on May 07, 2008 03:10 PM, Report abuse   Reply

I want to know the address of Samsung service centre for mobile phones in New Mumbai Vashi,New Panveletc. (India)

by Amit Dattatraya, Panvel (New Mumbai), on May 01, 2008 08:24 PM, Report abuse   Reply

Pl. help my Samsung TV is not working since one month, I am unable to find Company workshop at hyderabad.

by P Satish Chandr, 104, Shantinagar, Hyderabad -28, on Apr 29, 2008 02:30 PM, Report abuse   Reply

I WANT A SAMSUNG SGH R220 FACIAL (BODY) PLEASE ..

by Rabi Ghosh, Habra, on Apr 25, 2008 06:31 PM, Report abuse   Reply

I want tel no service centre in Kolkata

by Suman Rajgaria, Kolkata, on Apr 22, 2008 12:24 PM, Report abuse   Reply

14/4/2008 Respected Sir/ madam, I am really not satisfied from your very very good class service from your people, because of this problem Samsung loss there customer. If you are not able to solve problem, then better close your company. I am eagerly awaiting your reply. Thanking you, Yours faithfully, Dhiraj Barje. Ph. no- 9423776976,

by dhiraj, nasik, on Apr 13, 2008 12:06 AM, Report abuse   Reply

my front loading full automatic samsung washing machine is not working.....please give me contact details of your service centre in faridabad

by rani ghumman, suraj kund faridabad, on Apr 10, 2008 10:59 AM, Report abuse   Reply

Hello , I am Ananda Chakraborty.I am not at all happy with your service team .I have purchased total Samsung productt in my home starting from AC to Refrigerator.But the service that i am getting is really harassing.I have received a SMS in my mobile -9830246077 on 5.4.2008 that Samsung presents free Service Camp for AC from 5-4 Apr' 08.Immediately i have booked & from there i have got a number-8401867743 & i have specifically mentioned that lady that i am available only in Sat & Sun & 5th & 6th Apr is sat & sun so send somebody between this two dates & she has confirmed that somebody will be coming in Sunday-Apr'08 & before coming somebody will call.But nobody has turned up neither any call though i was waiting for them.Today morning one gentleman called up & told that they can come only today otherwise call will be cancelled.Is it a threat kind of thing or something else