The doctors will diagnose the patient's problems under three categories 'Acute', 'Chronic' and 'Emergency' after consultation
Now get real-time interaction with doctors and timely medical assistance right at your fingertips.
BPL Mobile today launched 'Doctor on Call', a 9-to-9 service that provides live interaction between doctors and patients over the phone.
Powered by Bangalore-based HealthcareMagic.com, the service will provide a consultation over the phone where the doctors will diagnose the patient's problems under three categories depending on the condition of the patient, 'Acute', 'Chronic' and 'Emergency'.
While the doctor who attends the call will probe to understand the present condition of the patient on the phone, and will offer palliative home remedy to the subscriber under the type: 'Acute condition', the attending doctor will suggest a future course of action in terms of Lifestyle change, preventive measures and specialist to be consulted for further management for the type: 'Chronic condition'. In the case of an 'Emergency', the doctor will suggest if the calling patient needs to be rushed to the nearest hospital, based on the history and then will immediately end the call.
This service can be used via the internet from January this year.
However, the drawback is that 'Doctor on Call' is a 9-to-9 service and so customers who want to consult doctors beyond these timings will be unable to do so. Moreover, users will be charged Rs.15 per minute for this service, which is a bit on the higher end.
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